Lists are created when items in a series are dropped into bulleted or itemized points. Lists, when used correctly, can be a business writer’s—and reader’s—best friend. Lists allow you to emphasize important ideas. They also increase the readability of content by simplifying long sentences or paragraphs and adding aesthetic passive space to make reading more pleasant. However, using the wrong kind of list or poorly formatting a list can create confusion rather than enhance readability. Therefore, it is important to understand the various types of lists and how and why to use them.

Open the following link to watch the video Use Bulleted or Numbered Lists

Each kind of list is suited for specific purposes. All lists must conform to a set of rules of construction, punctuation, and formatting. You can use the Paragraph formatting tool in MS Word (see Figure 4.3.1) to format a ready list: simply highlight your list and click on either the bullet or number buttons in the top left of the image below.  Alternatively, MS Word will auto-create a list when you drop to a new paragraph and type 1. along with some text, then hit return. For more information on how to create a list in MS Word, click here.

NOTE: If you are making lists by hitting ENTER then TAB and then a dash, you are doing it wrong, and this will make future editing and maintaining readability very difficult if not impossible. Especially when writing documents collaboratively that will need extensive revision and editing, you must make sure to use the correct formatting tools for consistency.

Common Types of Lists

Just as bar graphs serve a different purpose than pie charts, different kinds of lists also serve different purposes. This section will describe when and how to use the following five commonly used types of lists:

• Bullet Lists: Use when the order of listed items is not important.
• Numbered Lists: Use when the sequence of ideas is important, such as steps in instructions.
• In-sentence Lists: Use when you want to maintain sentence structure and paragraphing, and have a shortlist (two-to-four items).
• Labeled Lists: Use when the listed items require some explanation or amplification (like this list).
• Nested Lists: Use when listed items have sub-lists (a list within a list).

Bullet Lists

Bullet lists are the most commonly used kind of list. They are effective when

• you want to emphasize two or more items,
• you can place the items in any order (no particular order is required), and when
• you want to add passive space to your document to enhance readability.

Bullet list items should generally be short (a word or a phrase). If you find your bulleted items are longer than this, consider using another kind of list, such as a labeled list or a nested list.

Numbered Lists

Use numbered lists when the order of the listed items is important and ideas must be expressed in sequential order. For example, use a numbered list when you must enumerate a series of steps in instructions, or when you are introducing ideas that will be discussed in a certain order in the following text. If you have a list of more than eight items, consider breaking up the list in two or more stages or categories (Steps in Stage 1, Steps in Stage 2, etc.).

NOTE:  The five steps in the sample numbered list is in parallel phrasing: Each begins with a verb (check, review, edit, and proofread) in the present tense, emphasizing what the reader should do. This phrasing is otherwise known as the imperative mood. The numbers indicate the order in which these steps should be performed. This style is typically employed when conveying instructions or directives.

In-Sentence Lists

Use in-sentence lists when you want to (a) keep paragraph style, (b) avoid having too many lists on one page, and when (c) the list items are relatively short and can be expressed in a sentence clearly without creating a run-on. The previous sentence is an example of an in-sentence list. Note that a bracketed, lower-case letter introduces each listed item.

Typically, in-sentence lists have two-to-four items. Generally, avoid putting more than four items in this kind of list (unless they are very short), or your sentence might become difficult to read.

Labelled Lists

Use a labelled list when you are listing items that need further explanation. These can be bulleted or numbered. Start the list item with the word or term (the “label”), placed in bold and followed by a colon. After the colon, write the explanation or amplification of the term or concept in normal body text.

Make sure the label portions (before the colon) are phrased consistently and either italicized or bolded for emphasis; Try to make the explanations that follow roughly equal in length and detail.

Nested Lists

A “nested” list is a list-within-a-list or a list with sub-listed items. These are used to clarify relationships between items in categories and to avoid overly long bullet lists by categorizing items into sub-lists. Note the long bullet list on the left does not effectively categorize items, so the emphasis is lost. The nested list is more effective.

This is not an exhaustive list of the kinds of lists you may run across in your business reading. These are simply the most common kinds of lists, and ones you should be able to identify and use effectively in your business writing assignments to enhance readability.

Integrating and Punctuating Lists

Conventions for punctuating list items vary depending on the context. Legal writing tends to use more punctuation than business writing (list items often end in semicolons and the final item is introduced by an “and”). In business documents, punctuation will be guided by conventions set out by style guides like the APA Style, or by corporate style guides. Business communication courses at Seneca, like ENG205 and EAC594 use the APA Style.

Just as there are rules for constructing lists, there are rules for how to incorporate them into your text. Most importantly, a list must be introduced by a lead-in sentence (or clause) that contains both a subject and a verb. Business writers often use the expression “the following” somewhere in the lead-in sentence to clearly indicate that a list of items will follow.

GRAMMAR TIP:

If the lead-in is a complete sentence (i.e., it could end in a period), it should end in a colon that introduces the listed items. If the sentence is not a complete thought (i.e., you could not put a period there), the lead-in should not end in any punctuation, and each listed item must be able to grammatically complete the lead-in sentence. Don’t use a colon before a list unless the introduction to the list is a complete thought, that is, an independent clause. Remember this rule: if you can’t put a period there, then you can’t put a colon there.

One of the most common errors found in business reports has to do with the introduction of lists and how these are punctuated. Here are some additional examples of how—and how NOT—to introduce lists.

In some cases, a list might not be helpful and instead might just over-complicate your document. In such cases, list your ideas in sentence form, within the paragraph, as in the final panda example. A page with too many lists looks like an outline instead of a coherently expressed series of ideas.

Review the Listing PowerPoint

References

American Psychological Association (APA). (n.d.). Bulleted lists. APA Style: https://apastyle.apa.org/style-grammar-guidelines/lists/bulleted

Farkas, D. K. (2005, May). Understanding and using Powerpoint. STC Annual Conference Proceedings, pp. 313-320. PDF.  https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:3779e4d4-6919-4ba8-a2f1-70319a0c78f6

Last, S. (2019). Technical writing essentials. BCcampus. https://pressbooks.bccampus.ca/technicalwriting/

Microsoft. (n.d.). Create a bulleted or numbered list. https://support.microsoft.com/en-us/office/create-a-bulleted-or-numbered-list-9ff81241-58a8-4d88-8d8c-acab3006a23e