8.2 Integrating Evidence into Your Writing
Suzan Last and Candice Neveu
Writing in both academic and professional contexts often entails being able to correctly and fluently incorporate and engage with other writers’ words and ideas in your own writing. In business, whether you are writing a recommendation report or a brief, your credibility will ride on your ability to integrate other people’s ideas into your work seamlessly and ethically.
The three main ways to integrate evidence from sources into your writing include quoting, paraphrasing, and summarizing. Each method requires a citation because you are using another person’s words and/or ideas. Even if you do not quote directly, but paraphrase source content and express it in your own words, you still must give credit to the original authors for their ideas. Similarly, if you quote someone who says something that is “common knowledge,” you still must cite this quotation, as you are using their sentences structure, organizational logic, and/or syntax.
Integrating Quotations
(Integrating Research into Your Paper, 2013)
WHY: Using direct quotations allows you to integrate someone else’s ideas into your argument using their own words. Quoting has several benefits:
- Integrating quotations provides direct evidence from reliable sources to support your argument.
- Using the words of verified sources conveys your credibility by showing you have done research into the area you are writing about and have consulted relevant and authoritative sources.
- Selecting effective quotations illustrates that you can extract the important aspects of information and use them effectively in your own argument.
WHEN: Be careful not to over-quote. Quotations should be used sparingly because too many quotations can interfere with the flow of ideas and make it seem like you don’t have ideas of your own. Typically, no more than a brief paragraph is quoted. Paraphrasing can be more effective in some cases.
So when should you use quotations?
- If the language of the original source uses the best possible phrasing or imagery, and no paraphrase or summary could be as effective.
- If the use of language in the quotation is itself the focus of your analysis (e.g., if you are analyzing the author’s use of a particular image, metaphor, or other rhetorical strategies).
Knowledge Check
How to Integrate Quotations Correctly
Integrating quotations into your writing happens on two levels: argumentative and grammatical. At the argument level, the quotation is being used to illustrate or support a point that you have made in your report, and you will follow it with some analysis, explanation, comment, or interpretation that ties that quote to your argument. Never quote and run: Don’t leave your reader to determine the relevance of the quotation. A quotation, statistic, or bit of data cannot speak for itself; you must provide context and an explanation for quotations you use. Essentially, you should create a “quotation sandwich” (see Figure 8.2.1). Remember the acronym I.C.E. → Introduce – Cite – Explain.
The second level of integration is grammatical. This involves integrating the quotation into your own sentences so that it flows smoothly and fits logically and syntactically. The three main methods to integrate quotations grammatically include the following:
- Seamless Integration Method: Embed the quoted words as if they were an organic part of your sentence (if you read the sentence aloud, your listeners would not know there was a quotation).
- Signal Phrase Method: Use a signal phrase (Author + Verb) to introduce the quotation, clearly indicating that the quotation comes from a specific source
- Colon Method: Introduce the quotation with a complete sentence ending in a colon.
Consider the following opening sentence (and famous comma splice) from A Tale of Two Cities (1859) by Charles Dickens, as an example:
“It was the best of times, it was the worst of times. . .”
1. Seamless Integration: Embed the quotation, or excerpts from the quotation, as a seamless part of your sentence:
Charles Dickens begins his novel with the paradoxical observation that the eighteenth century was both “the best of times” and “the worst of times” (Dickens, 1859).
2. Signal Phrase: Introduce the author and then the quote using a signal verb (scroll down to see a list of common verbs that signal you are about to quote someone):
Describing the eighteenth century, Charles Dickens observes, “It was the best of times, it was the worst of times” (Dickens, 1859).
3. Colon: If you use your own introductory words form a complete sentence, you can use a colon to introduce and set off the quotation. This can give the quotation added emphasis.
Dickens defines the eighteenth century as a time of paradox: “It was the best of times, it was the worst of times” (Dickens, 1859).
The eighteenth century was a time of paradox: “It was the best of times, it was the worst of times” (Dickens, 1859).
Reference:
Dickens, C. (1859). A tale of two cities. Serialized. Discovering Dickens: A Community Reading Project. Stanford University. https://dickens.stanford.edu/dickens/archive/tale/cities_issue1.html
Knowledge Check
Editing Quotations
When you use quotation marks around the material, this indicates that you have used the exact words of the original author. See the example below.
“Corporate Social Responsibility, or ‘CSR,’ refers to the need for businesses to be good corporate citizens. CSR involves going beyond the law’s requirements in protecting the environment and contributing to social welfare. It is widely accepted as an obligation of modern business.
CSR goes beyond earning money for shareholders. It’s concerned with protecting the interests of all stakeholders, such as employees, customers, suppliers, and the communities in which businesses operate. Examples of CSR include adopting humane employee practices, caring for the environment, and engaging in philanthropic endeavours.
Some people contend that companies owe no duty to society outside making as much money as possible within the law. But those who support Corporate Social Responsibility believe that companies should pursue a deeper purpose beyond simply maximizing profits.” (McCombs School of Business, 2022)
McCombs School of Business. (2022). Ethics Unwrapped: Corporate Social Responsibility. The University of Texas at Austin. https://ethicsunwrapped.utexas.edu/glossary/corporate-social-responsibility
Sometimes the text you want to quote will not fit grammatically or clearly into your sentence without making some changes. Perhaps you need to replace a pronoun in the quote with the actual noun to make the context clear, or perhaps the verb tense does not fit. Two key ways to edit a quotation to make it fit grammatically with your own sentence are as follows:
- Use square brackets: To reflect changes or additions to a quote, place square brackets around any words that have been changed or added.
- Use ellipses (3 dots): To show that some text has been removed, use the ellipses. Three dots indicate that some words have been removed from the sentence; four dots indicate that a substantial amount of text has been deleted, including the period at the end of a sentence.
You are allowed to change the original words, to shorten the quoted material or integrate material grammatically, but only if you signal those changes appropriately with square brackets or ellipses:
Example 1: The authors observed that “[s]ome people contend that companies owe no duty to society outside making as much money as possible within the law” (McCombs School of Business, 2022).
Example 2: “CSR goes beyond earning money for shareholders. It’s concerned with protecting the interests of all stakeholders. . . Examples of CSR include adopting humane employee practices, caring for the environment, and engaging in philanthropic endeavours (McCombs School of Business, 2022).
Integrating Paraphrases and Summaries
Instead of using direct quotations, you can paraphrase and summarize evidence to integrate it into your argument more succinctly. Both paraphrase and summary requires you to read the source carefully, understand it, and then rewrite the idea in your own words. Using these forms of integration demonstrates your understanding of the source, because rephrasing requires a good grasp of the core ideas.
(Comparing Paraphrasing and Quoting, 2020)
Paraphrase and summary differ in that a paraphrase focuses on a smaller, specific section of text that when paraphrased may be close to the length of the original. Summaries, on the other hand, are condensations of large chunks of text, so they are much shorter (about 1/3 of the original length) than the original and capture only the main ideas. For more information on how to write a summary, see Chapter 8.1: Writing Summaries.
Regardless of whether you are quoting, paraphrasing or summarizing, you must cite your source any time you use someone else’s intellectual property—whether in the form of words, ideas, language structures, images, statistics, data, or formulas—in your document.
(Paraphrasing Process Demonstrated, 2020)
Using Signal Verbs
Use signal verbs to introduce summaries and paraphrased content. Verbs like “says,” “writes,” or “discusses” tend to be commonly over-used to signal a quotation and are rather vague. In very informal situations, people use “talks about” (avoid “talks about”). All these verbs do not provide much information about the rhetorical purpose of the author.
The list of signal verbs below offers suggestions for introducing quoted, paraphrased, and summarized material that convey more information than verbs like “says” or “writes” or “discusses.” When choosing a signal verb, try to indicate the author’s rhetorical purpose: What is the author doing in the quoted passage? Is the author describing something? Explaining something? Arguing? Giving examples? Estimating? Recommending? Warning? Urging? Be sure the verb you choose accurately represents the intention of the source text. For example, don’t use “concedes” if the writer isn’t actually conceding a point. Look up any words you don’t know and add ones that you like to use.
| Making a claim | Recommending | Disagreeing or Questioning | Showing | Expressing Agreement | Additional Signal Verbs |
|---|---|---|---|---|---|
| argue
assert believe claim emphasize insist remind suggest hypothesize maintains |
advocate
call for demand encourage exhort implore plead recommend urge warn |
challenge
complicate criticize qualify counter contradict refute reject deny question |
illustrates
conveys reveals demonstrates proposes points out exemplifies indicates |
agree
admire endorse support affirm corroborate verify reaffirm |
responds
assumes speculates debates estimates explains implies uses |
Be careful with the phrasing after your signal verb. In some cases, you will use “that” to join the signal phrase to the summarized or paraphrased text:
Smith argues that bottled water should not be allowed on college campuses (Smith, 20XX).
But not all signal verbs can be followed by “that.”
It would be incorrect to write the following:
-
-
- The author persuades that …x
- The writers convince that … x
- The speaker expressed that …x
- He analyzes that …x
- She informs that … x
- They described that …x
- I support that … x
-
We can use clauses with that after these verbs related to thinking:
Think I think that you have an excellent point.
Believe He believes that unicorns exist.
Expect She expects that things will get better.
Decide He decided that it would be best to buy the red car.
Hope I hope that you know what you are doing.
Know I know that you will listen carefully
Understand She understood that this would be complicated.
And after verbs related to saying:
Say She said that she would be here by 6 pm.
Admit He admits that the study had limitations.
Argue She argues that bottled water should be banned on campus.
Agree He agrees that carbon taxes are effective.
Claim They claim that their methods are valid.
Explain He explained that the rules are complicated.
Suggest They suggest that you follow instructions carefully.
But some verbs require an object (a person or thing) before you can use “that”:
Tell tell a person that… tell as story… tell the truth
Describe describe the mechanism
Convince convince an audience that you are credible
Persuade persuade a reader that this is a worthwhile idea
Inform inform a colleague that their proposal has been accepted
Remind remind the client that …
Analyze analyze a process; analyze a text; analyze the problem
Summarize summarize a text; summarize an idea
Support I support the idea that all people are created equal
PRACTICE EXERCISE 8.2.1
References
Last, S. (2019) Technical writing essentials. https://pressbooks.bccampus.ca/technicalwriting/
McCombs School of Business. (2022). Ethics Unwrapped: Corporate Social Responsibility. The University of Texas at Austin. https://ethicsunwrapped.utexas.edu/glossary/corporate-social-responsibility
Seneca Libraries. (2013). Integrating research into your paper [Video]. Youtube. https://www.youtube.com/watch?v=LVew23RFBSk
WUWritingCenter. (2020). Comparing paraphrasing and quoting [Video]. Youtube. https://www.youtube.com/watch?v=_mMSReRhqqw&t=15s
WUWritingCenter. (2020). Paraphrasing process demonstrated [Video]. Youtube. https://www.youtube.com/watch?v=pZJXWaOWqT0