Part VIII Routine Messages
The vast majority of the couple hundred billion business emails sent every day are short messages of a routine nature such as asking for and sharing information, requesting action, or thanking someone for something given. Most of the time these are positive or neutral messages that are direct-approach messages where the main idea comes right upfront and details follow. Occasionally, you must communicate bad news in writing, which requires a more careful, indirect approach and then there are persuasive messages that are most effective if the AIDA approach is used.
Here are some examples of each type of message that a student might write:
Routine Messages
- Requesting that a Professor be a reference for a job opportunity
- Notifying a Professor that you will not be in class
- Asking a Professor for information about an assignment
Negative Message
- Letter of Resignation
Persuasive Message
- Cover Letter
Goodwill Message
- Thanking an employer after an interview
In this part, we will cover:
