Key Takeaways: Group Communication and Business Etiquette

Key Takeaways

• Almost all jobs require advanced teamwork skills, which involve being effective in performing a particular role (e.g., leader) in a working group, contributing to group problem-solving, and both giving and receiving constructive criticism.
• Conflict is inevitable in any workplace with human interaction, so responding to it in ways that promote professionalism requires excellent communication skills and conflict-resolution strategies.
• Always ensure there is a reason to hold a meeting.
• Ensure meetings are well planned by developing an agenda, assigning roles, and distributing meeting notes.
• Update your understanding of the meeting held with the aid of audio/visual technology.