Chapter 11: Reports
Learning Objectives
After studying this unit, you will be able to
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- understand the purpose of reports
- understand report organization
- identify different types of reports
- identify the parts and contents of reports
- construct different types of reports
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Introduction
A vital part of any business or organization, reports document specific information for specific audiences, goals, or functions. The type of report is often identified by its primary purpose or function, as in an accident report, a laboratory report, a sales report, or even a book report.
Reports are often analytical but sometimes just “report the facts” with no analysis at all. Other reports summarize past events, present current data, and forecast future trends. While a report may have conclusions, propositions, or even calls to action, presenting analysis is the primary function. A sales report, for example, is not designed to make an individual sale. It is, however, supposed to report sales to date and may forecast future sales based on previous trends (Business Communication for Success, 2015).
Table: Excerpt: Report Pros, Cons, and Proper Use
Channel | Advantages | Disadvantages | Expectations | Appropriate Use |
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Report |
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Knowledge Check
Before delving into reports in detail, let’s review what will required of you when asked to complete your business report assignment.
References
Cember, E., Heavilon, A., Seip, M., Shi, L., & Brizee, A. (2018, March 23). Handbook on report formats. Purdue OWL. Retrieved from https://owl.english.purdue.edu/owl/resource/726/1/
Driscoll, D. L. (2013, March 12). Writing report abstracts. Purdue OWL. Retrieved from https://owl.english.purdue.edu/owl/resource/656/1/
Purdue OWL. (2010, April 29). Reports, proposals, and technical papers [PowerPoint File]. Retrieved from https://owl.english.purdue.edu/owl/resource/656/02/
Microsoft Office. (2014, December 14). Papers and Reports. Templates. Retrieved from https://templates.office.com/en-us/Papers-and-Reports
Techwriter. (2010, September 24). How to write a transmittal or cover letter. Technical Communication Centre. Retrieved from https://www.technicalcommunicationcenter.com/2010/09/24/how-to-write-a-transmittal-or-cover-letter/
University of South Australia. (2017). Study Help: Report writing [Video file]. Retrieved from https://www.youtube.com/watch?v=GV4yMF8vx6o